ADAPTING KNOWLEDGE MANAGEMENT STRATEGIES IN THE CONTEXT OF THE COVID-19 PANDEMIC. A PRELIMINARY OVERVIEW

Florina Pinzaru and Alexandra Zbuchea

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2020, vol. 14, issue 1, 307-318

Abstract: The impact of the Covid-19 pandemic on business is undoubtedly an ongoing debate, as it has led to the sudden closure of companies from a variety of sectors and to the disruptive transformation of many business models. Managers are navigating a broad range of issues affecting strategies and operations that are related to aspects such as coordinating remote teams, assuring the financial safety, reorganizing activities in the context of disrupted global supply chains, as well as adapting products and services to the reorientation of the customers’ behavior. The Covid-19 pandemic has proved to be the most important test in the modern era in terms of adaptability, flexibility, and resilience of businesses: therefore, the learned lessons of this period should be registered, classified and integrated into knowledge management (KM) strategies. We present furthermore an opinion paper based on a semi-structured literature review, where the authors organize the most important aspects to be learned in business after the Covid-19 pandemic and propose a practical approach for transforming the specific information into knowledge assumed and valorized by managers.

Keywords: knowledge management; Covid-19; business models; management. (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:14:y:2020:i:1:p:307-318

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