MOTIVATION AND DEMOTIVATION FACTORS AFFECTING PRODUCTIVITY IN PUBLIC SECTOR

Khawlah Al-Tkhayneh (), Sebastian Kot () and Viktor Shestak ()
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Khawlah Al-Tkhayneh: Al Ain University, Al Ain, United Arabe Emirates
Sebastian Kot: North-West University, Vaal Triangle Campus, South Africa and The Management Faculty, Czestochowa University of Technology, Poland
Viktor Shestak: MGIMO-University of the MFA of Russia, Moscow, Russian Federation

REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, 2019, vol. 2019, issue 33, 77-102

Abstract: The article analyzes motivation and demotivation factors affecting the work of the public sector. The study determines the essence and nature of motivation. Modern motivation types and theories are considered. The concepts of motivation management in public administration are studied.The main motivation and demotivation factors affecting labor productivity and efficiency in the public service are identified and analyzed. Modern concepts of public administration in terms of education management, training of public administrators are studied. With the help of comparative analysis tools, the basic components of motivation management systems in the public administration sector are studied on the example of EU countries. Changes in motivation systems (including those related to restructuring salary) are analyzed on the example of civil servants of the EU countries. The relationship is revealed between career models of civil servants in Western Europe and the size of their payment.A model is developed for assessing the influence of motivating and demotivating factors on the results of a civil servant's work. Such a model is based on the experience of developed countries of the EU and the USA, as well as on the basic principles of the social exchange theory. The results of the study are universal in nature and may be applicable while studying methods and tools of motivation management in the public administration sector.

Keywords: motivation and demotivation factors; public sector; motivation management; EU countries. (search for similar items in EconPapers)
JEL-codes: I2 I21 I23 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:rom:rampas:v:2019:y:2019:i:33:p:77-102

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