COMPARATIVE ANALYSIS OF BEST PRACTICES IN E-GOVERNMENT IMPLEMENTATION AND USE OF THIS EXPERIENCE BY DEVELOPING COUNTRIES

Serhiy Shkarlet (), Igor Oliychenko (), Maksym Dubyna (), Maryna Ditkovska () and Vladimir Zhovtok ()
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Serhiy Shkarlet: Chernihiv National University of Technology, Ukraine
Igor Oliychenko: Chernihiv National University of Technology, Ukraine
Maksym Dubyna: Chernihiv National University of Technology, Ukraine
Maryna Ditkovska: Chernihiv National University of Technology, Ukraine
Vladimir Zhovtok: Chernihiv National University of Technology, Ukraine

REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, 2020, vol. 2020, issue 34, 118-136

Abstract: A comparative analysis of the practice of implementing e-government in different countries gives an opportunity to identify the advantages and disadvantages of existing information systems, find ways to optimize and improve the efficiency of public administration. The purpose of this study was to identify the leading countries in e-Government development for comparison with Ukraine, and to apply their positive experience in implementing e-portals, creating the necessary regulatory framework, disseminating the Internet, and attracting citizens to participate in the processes of forming the information society. The article explores the dynamics of E-Government Development Index (EGDI) and E-Participation Index (EPI), analyzes the achievements of developed countries in e-government, and identifies leading countries such as the United Kingdom, France and Spain whose experience is useful for its application in Ukraine. The qualitative analysis of the achievements of different countries was based on the UN e-Government knowledgebase and the United Nations E-Government Survey from 2003 to 2018, information from e-Governance research articles, government website data, newsletters, and research findings. The study of e-government practice in leading countries and in Ukraine shows that the development of public information space has many similarities and the process of e-government formation in developing countries in many spheres follows the path of developed countries, preserving their own national features. The authors of the article have identified the main common components of this process, outlined aspects of improving the practice of e-government in the direction of building an effective system of public administration.

Keywords: information and communication technologies; implementation and development of e-government; E-Government Development Index; E-Participation Index; public services; web portal. (search for similar items in EconPapers)
JEL-codes: I28 L32 M15 O11 (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (5)

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