Self-initiated expatriates in menial jobs: Destructive psychological contracts in the hospitality sector

Johannes M Kraak, Yannick Griep and Yochanan Altman
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Johannes M Kraak: KEDGE Business School, France
Yannick Griep: Behavioral Science Institute, Radboud University, The Netherlands; Stress Research Institute, Stockholm University, Sweden
Yochanan Altman: University of Haifa, Israel; Vienna University of Economics and Business, Austria

Economic and Industrial Democracy, 2024, vol. 45, issue 2, 447-469

Abstract: This qualitative research explores the psychological contract (PC) of a sample of self-initiated expatriates (SIEs) working in the French hospitality sector, focusing on PC evaluation as well as reactions to PC breach and feelings of violation. The authors found evidence of a psychological contract type not discussed before in empirical studies. The employer in this research intentionally disrupts the exchange relationship, creating a destructive PC. In these cases, it is assumed that employees would exit such an employment relationship, but instead the study found a mix of dysfunctional behavior in the form of neglect, workplace deviance and revenge cognitions. Accounting for the limitations of the study the authors highlight the implications of the findings for theory, practice and future research.

Keywords: Employment relationship; hospitality industry; menial jobs; psychological contract; self-initiated expatriates (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:sae:ecoind:v:45:y:2024:i:2:p:447-469

DOI: 10.1177/0143831X231161388

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