Does Decision Changes—A Case Discussion on e-Governance Outsourcing: A Fuzzy Analysis Approach

Debendra Kumar Mahalik
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Debendra Kumar Mahalik: Debendra Kumar Mahalik is Reader at Post Graduate Department of Business Administration, Sambalpur University, Sambalpur, Orissa, India. E-mail: debendra_mahalik@hotmail.com

Global Business Review, 2014, vol. 15, issue 4_suppl, 39S-48S

Abstract: In the present competitive environment, outsourcing is not only a buzz word, it is an alternative for survival for organizations. Specifically, outsourcing of information technology services is common due to some obvious reasons. However, the decision to outsource differs from decision maker to decision maker as risk and return of outsourcing varies with decision maker’s attitude towards risk taking and their initiative. As the attitude of the decision maker towards the risk consequence plays an important role in decision making, measuring this parameter is a concern as it involves multi-criteria problem with a linguistic nature of the risk attitude resulting in a fuzzy situation. In this article, an attempt has been made to relate sustainability in decision with respect to information technology outsourcing, with a focus on attitude and decision making using a detailed case study of e-governance project in a university using AHP and fuzzy AHP.

Keywords: Outsourcing; sustainability; decision making; risk; AHP (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:sae:globus:v:15:y:2014:i:4_suppl:p:39s-48s

DOI: 10.1177/0972150914550546

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