Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals

Muhammad Nawaz, Ghulam Abid, Talat Islam, Jinsoo Hwang and Zohra Lassi

SAGE Open, 2022, vol. 12, issue 4, 21582440221141700

Abstract: This study investigates the mechanism between idiosyncratic deals (I-deals) and voice behavior, considering display aggression and deontic justice as mediating variables. We collected data from 702 nurses and their immediate supervisors who work with COVID-19 patients through survey questionnaires at two different times, and we analyzed the data using structural equation modeling (SEM). We found that I-deals are significantly associated with deontic justice and voice behavior. Moreover, I-deals are significant but negatively associated with displayed aggression, which is significant and negatively associated with voice behavior. In addition, deontic justice and display aggression mediate the association between I-deals and voice behavior. These findings suggest that the hospitals’ top management should provide I-deals to nurses to improve their voice behavior.

Keywords: idiosyncratic deals (I-deals); display aggression; deontic justice; voice behavior; COVID-19 (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:sae:sagope:v:12:y:2022:i:4:p:21582440221141700

DOI: 10.1177/21582440221141700

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