HOTEL BUSINESS TRAINING FOR PERSONNEL DEVELOPMENT: ENHANCING CHINESE LANGUAGE SKILLS

Chuleewan Praneetham (), Jittree Saithong (), Nisarat Thaithong (), Nisa Charusirichai (), Mantanan Khunrit (), Tatiana Litvinova () and Prasert Sitthijirapat ()
Additional contact information
Chuleewan Praneetham: Suratthani Rajabhat University
Jittree Saithong: Suratthani Rajabhat University
Nisarat Thaithong: Suratthani Rajabhat University
Nisa Charusirichai: Suratthani Rajabhat University
Mantanan Khunrit: Suratthani Rajabhat University
Tatiana Litvinova: Suratthani Rajabhat University
Prasert Sitthijirapat: Sripatum University

No 4607243, Proceedings of International Academic Conferences from International Institute of Social and Economic Sciences

Abstract: The purposes of this research were: 1) to compare the difference of achievement scores earned in Chinese knowledge and skills of hotel personnel before and after the training for personnel development in enhancing Chinese language skills, and 2) to study the satisfaction towards the training of hotel personnel. The research samples consisted of 50 hotel staff in Koh Samui, Thailand, collected by purposive sampling technique. The instruments used in this research were the course modules for hotel business training for personnel development in enhancing Chinese language skills, pre-test and post-test, and satisfied evaluated questionnaire. The frequency, percentage, mean, standard deviation, and t-test were used to analyze the data. The findings indicated that: 1) the hotel personnel?s achievement in enhancing Chinese language knowledge and skills increased with statistical significance (p

Keywords: hotel business; training; personnel development; language skills (search for similar items in EconPapers)
JEL-codes: J24 L80 (search for similar items in EconPapers)
Pages: 6 pages
Date: 2017-07
New Economics Papers: this item is included in nep-sea
References: View references in EconPapers View complete reference list from CitEc
Citations:

Published in Proceedings of the Proceedings of the 31st International Academic Conference, London, Jul 2017, pages 166-171

Downloads: (external link)
https://iises.net/proceedings/31st-international-a ... =46&iid=037&rid=7243 First version, 2017

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sek:iacpro:4607243

Access Statistics for this paper

More papers in Proceedings of International Academic Conferences from International Institute of Social and Economic Sciences
Bibliographic data for series maintained by Klara Cermakova ().