WORKPLACE OSTRACISM AND WORK ENGAGEMENT: THE MODERATING ROLE OF NEUROTICISM

Çi?dem Kaya (), Göksel Ataman () and Birsen Yener Ayd?n ()
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Çi?dem Kaya: Istanbul Arel University
Göksel Ataman: Marmara University
Birsen Yener Ayd?n: Department of Management and Organization, Marmara University, Istanbul

No 5808260, Proceedings of International Academic Conferences from International Institute of Social and Economic Sciences

Abstract: This study investigates the relationship between workplace ostracism and work engagement of the employees in the local governments and whether neuroticism, one of the personality traits, has a role on this relationship. Convenience sampling was used and data were obtained from a sample of 369 employees from two municipalities. The results show that there is a negative relationship between workplace ostracism and work engagement. Moreover, neuroticism moderates the negative relationship between workplace ostracism and work engagement. Overall, the results show that work engagement decreases as workplace ostracism increases, and highly neurotic employees are more negatively affected by workplace ostracism. Local governments may utilize the results in their efforts to create an environment fostering work engagement. Leaders may apply the study outcomes about the role of employee personality and workplace ostracism to improve their service performance.

Keywords: Workplace ostracism; Work engagement; Neuroticism; Local governments (search for similar items in EconPapers)
JEL-codes: M10 M12 M19 (search for similar items in EconPapers)
Pages: 11 pages
Date: 2017-10
New Economics Papers: this item is included in nep-cbe, nep-hrm, nep-neu and nep-ure
References: View references in EconPapers View complete reference list from CitEc
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Published in Proceedings of the Proceedings of the 33rd International Academic Conference, Vienna, Oct 2017, pages 179-189

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