Talking Past Each Other

Lauri Wessel (), Martin Gersch () and Erik Harloff ()
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Lauri Wessel: Freie Universität Berlin
Martin Gersch: Freie Universität Berlin
Erik Harloff: Freie Universität Berlin

Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, 2017, vol. 59, issue 1, No 3, 23-40

Abstract: Abstract An explorative case study is used to investigate the formation of information pathologies on the societal level. The paper conceptualizes these particular information pathologies as ‘interaction-related information pathologies’ (Picot et al., Information, organization and management. Springer, Berlin, 2008) and proposes that the production of information by multiple stakeholders leads to ‘distortions’ (Cukier et al., Inf Syst J 19(2):175–196, 2009) on the societal level. This broad proposition is then explored by means of a qualitative case study of the media coverage surrounding the implementation of the ‘Electronic Health Card’ in Germany. Based on that study, the initial proposition is further specified by conceptualizing how a process of path constitution ‘distorts’ a debate from being about legitimacy of an ICT innovation to being about illegitimacy of stakeholders.

Keywords: Human information behavior; Information pathologies; Discourse; Legitimacy; Illegitimacy; Electronic Health Card (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (5)

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DOI: 10.1007/s12599-016-0462-0

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