Use intention of green financial security intelligence service based on UTAUT

Haibei Chen () and Xianglian Zhao ()
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Haibei Chen: Nanjing University of Aeronautics and Astronautics
Xianglian Zhao: Nanjing University of Aeronautics and Astronautics

Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, 2023, vol. 25, issue 10, No 8, 10709-10742

Abstract: Abstract Traditional financial means are no longer able to deal with the green finance issues in the new situation. While intelligence service has provided new ideas for green financial security management. The comprehensive and sustainable application of green financial security intelligence service will help to effectively guarantee green financial security. This research intends to study how willing are green finance stakeholders to use green financial security intelligence service and which factor will affect the willingness? This study first constructs a theoretical model of the use intention of green financial security intelligence service based on UTAUT, from the aspects of performance expectancy, effort expectancy, social influence, facilitating condition, service quality, information quality, perceived advantage, perceived trust and perceived risk. Then, it conducts research on China’s first batch of green finance pilot cities (Ganjiang, Gui’an, Guangzhou, Huzhou, Quzhou, Changji, Hami, and Karamay), to discuss users’ perceptions of green financial security intelligence service and use intention in various regions. Next, this research uses the structural equation model to identify the factors that affect the willingness to use green financial security intelligence service. The results show that users pay more attention to the performance expectancy, effort expectancy and social influence brought by intelligence service. In order to increase users’ willingness, it is possible to increase users’ trust in green financial security intelligence service by ensuring information security, providing facilitating condition, and increasing application advantage.

Keywords: Green finance; Financial risk; Financial security; Intelligence service (search for similar items in EconPapers)
JEL-codes: D83 G29 Q56 (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s10668-022-02501-5

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