Exploring the diverse nature of business processes in organisations in Industry 4.0/5.0

Marek Szelągowski (), Justyna Berniak-Woźny (), Piotr Sliż (), Natalia Potoczek (), Aneta Napieraj (), Marta Podobińska-Staniec () and Piotr Senkus ()
Additional contact information
Marek Szelągowski: Systems Research Institute of the Polish Academy of Sciences
Justyna Berniak-Woźny: Systems Research Institute of the Polish Academy of Sciences
Piotr Sliż: Systems Research Institute of the Polish Academy of Sciences
Natalia Potoczek: Polish Academy of Sciences
Aneta Napieraj: AGH University of Kraków
Marta Podobińska-Staniec: AGH University of Kraków
Piotr Senkus: University of Warsaw

Future Business Journal, 2024, vol. 10, issue 1, 1-15

Abstract: Abstract The article investigates the differentiation of business processes in contemporary organisations based on their dynamics (predictability). It presents and summarises research on the nature of business processes in Industry 4.0/5.0 conducted by researchers from 7 Polish universities. The study combines a systematic literature review based on the SCOPUS database and a survey of 466 respondents with an analysis of 12,573 processes. Filling the cognitive gap in Industry 4.0/5.0 organisations, the study reveals that nearly 60% of all BPs are semi-structured processes. At the same time, it shows a strong relationship between the importance of processes for the organisation and the dynamics of their execution. This finding highlights the importance of adaptability and flexibility in organisational dynamics, reflecting the nuanced nature of most BPs. The article presents original research on a diverse sample of Polish enterprises based on the simplified Business Processes Nature Assessment Framework. The presented research results indicate the need to update the essential elements of the BPM concept, such as BPM Lifecycle, BPM implementation method, or BPM maturity assessment, to consider various assessment criteria and implementation methods depending on the nature of BPs. The study contributes to advancing both theoretical knowledge and practical applications in the field of BPM, providing valuable insights for scholars, practitioners, and policymakers alike.

Keywords: Business process management (BPM); Business process nature; Business process classification; Industry 4.0; Industry 5.0 (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1186/s43093-024-00395-5 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:futbus:v:10:y:2024:i:1:d:10.1186_s43093-024-00395-5

Ordering information: This journal article can be ordered from
https://fbj.springeropen.com/

DOI: 10.1186/s43093-024-00395-5

Access Statistics for this article

Future Business Journal is currently edited by Soad Kamel Rizk and Hayam Wahba

More articles in Future Business Journal from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().