Evaluating the Preparedness of Freight Logistics Firms for Cyber-Physical Systems Integration: A SAP-LAP Methodology for Sustainable Development

Umabharati Rawat (), Aalok Kumar () and Ramesh Anbanandam ()
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Umabharati Rawat: Indian Institute of Technology Roorkee
Aalok Kumar: Indian Institute of Management Visakhapatnam
Ramesh Anbanandam: Indian Institute of Technology Roorkee

Global Journal of Flexible Systems Management, 2025, vol. 26, issue 1, No 1, 23 pages

Abstract: Abstract Technological advancements are transforming end-to-end supply chains into resilient ecosystems in the dynamic and competitive logistics landscape. These advancements can lead to cost reductions and enhanced customer satisfaction by improving flexibility, predictability, efficiency, and sustainability. Cyber-physical systems (CPS) emerge as a key technology for improving sustainability, system and operational performance, and resilience. Despite its transformative potential, the logistics industry has been slow to adopt this technology. To understand the reasons behind this slow adoption, it is crucial to evaluate the readiness of logistics organizations. This evaluation sheds light on the current state of Indian logistics ecosystems and their preparedness for CPS integration to enhance sustainability. This study adopts an integrated qualitative and quantitative approach for enhancing readiness and sustainability goals. The situation, actor, process–learning, action, performance framework is used to explore the readiness toward CPS implementation. The efficient interpretive ranking procedure (e-IRP) is employed to prioritize actors and actions to enhance CPS implementation and sustainable development readiness. Freight logistics experts in emerging economies that are adopting digital technologies are interviewed to gather data on their experiences. The observation from this research suggests a crucial role of government and academia in driving industry readiness for transformation. Integrating technology, collaboration with business and scientific partners, and securing top management support are crucial actions to enhance logistics performance. This study provides a holistic assessment of the logistics organization’s preparedness to adopt CPS technologies and practices for transforming logistics operations.

Keywords: Cyber-physical systems; Flexible decision-making; SAP-LAP model; Sustainable freight logistics; Sustainability (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s40171-024-00421-z

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