Patient- and person-reports on healthcare: preferences, outcomes, experiences, and satisfaction – an essay

K. Klose, S. Kreimeier, U. Tangermann, I. Aumann and K. Damm ()
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K. Klose: University of Bielefeld
S. Kreimeier: University of Bielefeld
U. Tangermann: Hannover Medical School
I. Aumann: Leibniz University Hannover
K. Damm: Leibniz University Hannover

Health Economics Review, 2016, vol. 6, issue 1, 1-11

Abstract: Abstract With the shift towards patient-centered healthcare, patient- and person-reports of health-related factors, including outcomes, are seen as important determinants for evaluating and improving healthcare. However, a comprehensive, systematic categorization of patient- and person-reports is currently lacking in the literature. This study aims at developing a new classification system with well-defined constructs for patients’ and persons’ self-reports on health and healthcare. A literature research and evaluation by the Reported Health Outcomes (RHO) Group were used to develop this classification system. The new classification system includes patient- and person-reported preferences, outcomes, experiences, and satisfaction related to healthcare and health outcomes. Moreover, the most constitutive methods to measure these four categories – preferences, outcomes, experiences, and satisfaction – have been described in this article. Even though the value of patients’ and persons’ perspectives on healthcare is increasingly being recognized, its measurement and implementation presents a lasting challenge to researchers, clinicians, patients, and the general population.

Keywords: Patient reports; Patient-reported outcomes/PRO; Experiences; Satisfaction; Preference (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (2)

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DOI: 10.1186/s13561-016-0094-6

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