Platform Work and the COVID-19 Pandemic

Uma Rani and Rishabh Kumar Dhir
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Rishabh Kumar Dhir: International Labour Office

The Indian Journal of Labour Economics, 2020, vol. 63, issue 1, No 26, 163-171

Abstract: Abstract Platform business models emerged with the growth of the Internet in the 1990s and are conceptualized as two- or multi-sided markets, as they facilitate exchange between service providers, clients (business) and workers. This article focuses on the impact of COVID-19 on digital labour platforms, such as freelance online web-based platforms and location-based platforms (transportation and delivery platforms), which have grown exponentially over the past decade. The COVID-19 pandemic exposed immediately some of the vulnerabilities that the workers in the platform economy were facing as they were declared as part of the ‘emergency services’, and this note explores their conditions during the pandemic.

Keywords: COVID-19; Digital labour platforms; Digital economy; Platform work; Labour rights; Decent work (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1007/s41027-020-00273-y

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