Research on information systems failures and successes: Status update and future directions

Yogesh K. Dwivedi (), David Wastell (), Sven Laumer (), Helle Zinner Henriksen (), Michael D. Myers (), Deborah Bunker (), Amany Elbanna (), M. N. Ravishankar () and Shirish C. Srivastava ()
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Yogesh K. Dwivedi: Swansea University
David Wastell: Nottingham University Business School
Sven Laumer: Otto-Friedrich University of Bamberg
Helle Zinner Henriksen: Copenhagen Business School
Michael D. Myers: University of Auckland Business School
Deborah Bunker: The University of Sydney Business School
Amany Elbanna: Royal Holloway University of London
M. N. Ravishankar: Loughborough University
Shirish C. Srivastava: HEC

Information Systems Frontiers, 2015, vol. 17, issue 1, No 12, 143-157

Abstract: Abstract Information systems success and failure are among the most prominent streams in IS research. Explanations of why some IS fulfill their expectations, whereas others fail, are complex and multi-factorial. Despite the efforts to understand the underlying factors, the IS failure rate remains stubbornly high. A Panel session was held at the IFIP Working Group 8.6 conference in Bangalore in 2013 which forms the subject of this Special Issue. Its aim was to reflect on the need for new perspectives and research directions, to provide insights and further guidance for managers on factors enabling IS success and avoiding IS failure. Several key issues emerged, such as the need to study problems from multiple perspectives, to move beyond narrow considerations of the IT artifact, and to venture into underexplored organizational contexts, such as the public sector.

Keywords: IS success; IS failure; IS implementation; Work systems; Technochange; Change management (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (58)

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DOI: 10.1007/s10796-014-9500-y

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