Repertoires of collaboration for common operating pictures of disasters and extreme events

Deborah Bunker (), Linda Levine () and Carol Woody ()
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Deborah Bunker: University of Sydney
Linda Levine: University of Sydney
Carol Woody: Carnegie Mellon University

Information Systems Frontiers, 2015, vol. 17, issue 1, No 6, 65 pages

Abstract: Abstract Disasters are dynamic, emergent scenarios involving diverse stakeholders in complex decision making and as such, disaster response systems must account for these conditions. We suggest that emergency service agencies should consider supplementing their traditional command and control approaches and common operating pictures (COP), with purposeful collaborative approaches. These would facilitate the generation of common operating pictures incorporating dynamic and emergent characteristics, providing a range of options with which to better respond to disasters. Collaborative management and negotiated integration of information represent a paradigmatic shift in our thinking about disaster response. We have utilized McCann’s (1983) Social Problem Solving Negotiated Arrangements (SPS-NA) to highlight problems with conventional approaches during three disaster scenarios. As a result of lessons learned from this analysis we suggest that developing supplementary repertoires of collaboration would have a positive impact on improved COP for effective disaster response outcomes.

Keywords: Common operating pictures; Disaster response; Collaboration; Negotiated arrangements; Extreme events (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (14)

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DOI: 10.1007/s10796-014-9515-4

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