Examining structural, perceptual, and attitudinal influences on the quality of information sharing in collaborative technology use

Hung-pin Shih (), Kee-hung Lai () and T. C. E. Cheng ()
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Hung-pin Shih: Hsuan Chuang University
Kee-hung Lai: The Hong Kong Polytechnic University
T. C. E. Cheng: The Hong Kong Polytechnic University

Information Systems Frontiers, 2015, vol. 17, issue 2, No 14, 455-470

Abstract: Abstract Using collaborative technologies to improve collaborative work is a long-term concern because of over-expected barriers in the implementation. The “quality of information sharing” is a group-level construct for assessing the outcome of collaborative technology use in collaborative work. However, few studies have addressed this informational influence. We propose a research model, grounded in interactivity and fit-appropriation theories, to examine structural, perceptual, and attitudinal influences on the quality of information sharing. Particularly, we incorporate task complexity into this model to examine the direct and interaction effects on collaborative technology use. We empirically test the model by examining the use of Lotus Notes at offices. The empirical results show that structural and perceptual factors have distinct effects on fit and appropriation attitudes, which indirectly or directly determine the quality of information sharing. We also discuss the academic and managerial implications of the research findings.

Keywords: Collaborative technologies; Interactivity theory; Fit-appropriation theory; Structural influence; Perceptual influence; Attitudinal influence; Informational influence (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (4)

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DOI: 10.1007/s10796-013-9429-6

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