E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks

Vishanth Weerakkody (), Zahir Irani, Habin Lee, Ibrahim Osman and Nitham Hindi
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Vishanth Weerakkody: Business School, Brunel University
Zahir Irani: Business School, Brunel University
Habin Lee: Business School, Brunel University
Ibrahim Osman: American University of Beirut
Nitham Hindi: Qatar University

Information Systems Frontiers, 2015, vol. 17, issue 4, No 13, 889-915

Abstract: Abstract After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularly significant given the various related challenges that governments have faced over the years when implementing e-government initiatives. Hence, the aim of this paper is to undertake a comprehensive analysis of relevant literature addressing these issues using a systematic review of 132 studies identified from the Scopus online database and Google Scholar together with a manual review of relevant papers from journals dedicated to electronic government research such as Electronic Government, an International Journal (EGIJ), International Journal of Electronic Government Research (IJEGR) and Transforming Government: People, Process, and Policy (TGPPP). The overall review indicated that although a large number of papers discuss costs, opportunities, benefits and risks, treatment of these issues have tended to be superficial. Moreover, there is a lack of empirical studies which can statistically evaluate the performance of these constructs in relation to the various e-government systems. Therefore, this research would help governments to better analyse the impact of costs, opportunities, benefits and risks on the success of e-government systems and its pre-adoption from an implementation perspective.

Keywords: Costs; Opportunities; Benefits; Risks; COBRA; e-government (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (5)

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DOI: 10.1007/s10796-013-9472-3

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