Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model

Yogesh K. Dwivedi (), Nripendra P. Rana (), Anand Jeyaraj (), Marc Clement () and Michael D. Williams ()
Additional contact information
Yogesh K. Dwivedi: Swansea University Bay Campus
Nripendra P. Rana: Swansea University Bay Campus
Anand Jeyaraj: Wright State University
Marc Clement: Swansea University Bay Campus
Michael D. Williams: Swansea University Bay Campus

Information Systems Frontiers, 2019, vol. 21, issue 3, No 13, 719-734

Abstract: Abstract Based on a critical review of the Unified Theory of Acceptance and Use of Technology (UTAUT), this study first formalized an alternative theoretical model for explaining the acceptance and use of information system (IS) and information technology (IT) innovations. The revised theoretical model was then empirically examined using a combination of meta-analysis and structural equation modelling (MASEM) techniques. The meta-analysis was based on 1600 observations on 21 relationships coded from 162 prior studies on IS/IT acceptance and use. The SEM analysis showed that attitude: was central to behavioural intentions and usage behaviours, partially mediated the effects of exogenous constructs on behavioural intentions, and had a direct influence on usage behaviours. A number of implications for theory and practice are derived based on the findings.

Keywords: UTAUT; Meta-analysis; Structural equation modelling; MASEM; Behavioural intention; Attitude; Usage (search for similar items in EconPapers)
Date: 2019
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Citations: View citations in EconPapers (121)

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DOI: 10.1007/s10796-017-9774-y

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