Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research

Polyxeni Vassilakopoulou () and Eli Hustad ()
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Polyxeni Vassilakopoulou: University of Agder
Eli Hustad: University of Agder

Information Systems Frontiers, 2023, vol. 25, issue 3, No 2, 955-969

Abstract: Abstract Extant literature has increased our understanding of the multifaceted nature of the digital divide, showing that it entails more than access to information and communication resources. Research indicates that digital inequality mirrors to a significant extent offline inequality related to socioeconomic resources. Bridging digital divides is critical for sustainable digitalized societies. Ιn this paper, we present a literature review of Information Systems research on the digital divide within settings with advanced technological infrastructures and economies over the last decade (2010–2020). The review results are organized in a concept matrix mapping contributing factors and measures for crossing the divides. Building on the results, we elaborate a research agenda that proposes [1] extending established models of digital inequalities with new variables and use of theory, [2] critically examining the effects of digital divide interventions, and [3] better linking digital divide research with research on sustainability.

Keywords: Digital divide; Digitalization; Digital inequalities; Information systems research; Sustainability (search for similar items in EconPapers)
Date: 2023
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Citations: View citations in EconPapers (13)

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DOI: 10.1007/s10796-020-10096-3

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