The impact of mobility, risk, and cost on the users’ intention to adopt mobile payments

Yong Liu (), Meng Wang (), Danyu Huang (), Qiang Huang (), Hua Yang () and Zhigang Li ()
Additional contact information
Yong Liu: Chengdu University of Technology
Meng Wang: Chengdu University of Technology
Danyu Huang: Chengdu University of Technology
Qiang Huang: Chengdu University of Technology
Hua Yang: Chengdu University of Technology
Zhigang Li: Chengdu University of Technology

Information Systems and e-Business Management, 2019, vol. 17, issue 2, No 5, 319-342

Abstract: Abstract With the development of mobile communication technology and the wide application of intelligent devices, mobile payments with great commercial potential have been born. However, the penetration rate of mobile payment is not satisfactory. In order to explore user acceptance of mobile payments, this study proposes a new research model based on the technology acceptance model, which integrates the characteristics of mobile payments (i.e., mobility) and inhibiting factors (i.e., risk and cost). Partial least squares was performed to analyse measurement and structural models on the data collected from 245 survey samples. The results indicated that perceived mobility has a positive and direct impact on perceived ease of use and perceived usefulness, as well as an indirect impact on adoption intention; however, perceived risk and perceived cost negatively affect a user’s intention to use mobile payments. Finally, the research provides empirical evidence for practitioners to enhance the adoption of mobile payments.

Keywords: Perceived mobility; TAM model; Perceived risk; Perceived cost (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (8)

Downloads: (external link)
http://link.springer.com/10.1007/s10257-019-00449-0 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:infsem:v:17:y:2019:i:2:d:10.1007_s10257-019-00449-0

Ordering information: This journal article can be ordered from
http://www.springer. ... ystems/journal/10257

DOI: 10.1007/s10257-019-00449-0

Access Statistics for this article

Information Systems and e-Business Management is currently edited by Jörg Becker and Michael J. Shaw

More articles in Information Systems and e-Business Management from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().