Designing Performance Measurement Systems

Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano
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Fiorenzo Franceschini: Politecnico di Torino
Maurizio Galetto: Politecnico di Torino
Domenico Maisano: Politecnico di Torino

in Management for Professionals from Springer

Date: 2019
ISBN: 978-3-030-01192-5
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Chapters in this book:

Ch 1 Quality Management and Process Indicators

Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano

Ch 2 Use and Abuse of Indicators

Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano

Ch 3 From Measurement Theory to Indicator Theory

Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano

Ch 4 Properties of Indicators

Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano

Ch 5 Designing a Performance Measurement Systemperformance measurement system

Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano

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DOI: 10.1007/978-3-030-01192-5

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