To increase or to decrease the price? Managing public transport queues during COVID-19 in the presence of strategic commuters

S Srivatsa Srinivas ()
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S Srivatsa Srinivas: Indian Institute of Technology Jodhpur

Public Transport, 2023, vol. 15, issue 1, No 10, 275-285

Abstract: Abstract The impact of COVID-19 on urban travel behavior has been unprecedented. It has significantly influenced the travel mode choices of different urban commuters in various countries across the globe. Given that the public transport providers need to tradeoff between minimizing the spread of COVID-19 and providing an affordable travel choice in this environment, we develop a strategic queueing model to analyze the effect of different pricing strategies on the commuter behavior. In particular, we consider a Markovian queue in front of a public transport ticket counter wherein strategic commuters arrive at the service facility and make joining or balking decisions based on their derived utilities. In contrast to conventional wisdom, we suggest that the public transport provider needs to decrease the price to filter out the wealthy commuters who possess feasible alternative travel options from using public transport and promote the commuters with no alternatives in using public transport.

Keywords: Public transport; COVID-19; Strategic behavior; Queueing game; Pricing (search for similar items in EconPapers)
JEL-codes: L91 R48 (search for similar items in EconPapers)
Date: 2023
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Citations: View citations in EconPapers (1)

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DOI: 10.1007/s12469-022-00314-3

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