Dynamic capabilities in tourism businesses: antecedents and outcomes

Hang T. T. Nguyen (), Hanh Song Thi Pham () and Susan Freeman ()
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Hang T. T. Nguyen: University of Huddersfield
Hanh Song Thi Pham: Leeds University Business School, University of Leeds
Susan Freeman: University of South Australia

Review of Managerial Science, 2023, vol. 17, issue 5, No 5, 1645-1680

Abstract: Abstract This paper examines dynamic capabilities as a second-order construct and the antecedents and outcomes of dynamic capabilities. Analyzing data collected from 242 tourism firms in Vietnam, this paper finds a positive influence of firms’ human capital, organizational learning, environmental dynamism, and digital marketing on the dynamic capabilities. Dynamic capabilities have a significant and positive impact on these firms’ competitive advantage. The paper contributes to ongoing efforts to measure dynamic capabilities and explore the micro-foundations of dynamic capabilities.

Keywords: Micro-foundations of dynamic capabilities; Dynamic capabilities view; Tourism services; Emerging economies; 00-02 (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s11846-022-00567-z

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