Emotions Along the Design Thinking Process

Benedikt Ewald (), Axel Menning, Claudia Nicolai and Ulrich Weinberg
Additional contact information
Benedikt Ewald: Hasso Plattner Institute for Digital Engineering
Axel Menning: Hasso Plattner Institute for Digital Engineering
Claudia Nicolai: Hasso Plattner Institute for Digital Engineering
Ulrich Weinberg: Hasso Plattner Institute for Digital Engineering

A chapter in Design Thinking Research, 2019, pp 41-60 from Springer

Abstract: Abstract The creative interaction of a team is where most of the innovation work in organizations happens nowadays. Yet the creative team is an exceptionally messy place in regard to socio-emotional interactions. Working creatively means constantly navigating and negotiating uncertainty and ambiguity, which, apart from constant procedural adaptations, both evokes and needs adequate responses on the socio-emotional level. In this chapter we want to introduce the most important socio-emotional factors for creative teamwork and how the emotional dynamics of the team is shaped by the different phases of the design thinking process. To this end we review automated text analysis of design thinking team meetings as a method to unobtrusively track emotional dynamics throughout the whole design process.

Keywords: Design Thinking Process; DT Team; Socio-emotional Factors; Creative Teamwork; Thinking Project (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations: View citations in EconPapers (1)

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:undchp:978-3-319-97082-0_3

Ordering information: This item can be ordered from
http://www.springer.com/9783319970820

DOI: 10.1007/978-3-319-97082-0_3

Access Statistics for this chapter

More chapters in Understanding Innovation from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().