Benchmarking the Performance of Saint-Petersburg Public Hospitals

Yuri Fedotov () and Kazimir P. Iablonskii

No 8620, Conference Papers from Graduate School of Management, St. Petersburg State University

Abstract: The paper starts with the analysis of regulation on performance measurement of Saint-Petersburg public healthcare organizations (HCOs) issued by the City Administration in 2012. It is followed by critical overview of the approaches to performance measurement in healthcare. Special attention is given to the frontier models of measuring the HCO's operational efficiency and discussion of obtained results, The latter is extended with the performance model developed according to the Neely's "performance prism" (Neely & Adams, 2002) which is then used to benchmark the performance of St.Petersburg public HCOs.

Keywords: public hospitals; performance; benchmarking; St.Petersburg (search for similar items in EconPapers)
Date: 2016
New Economics Papers: this item is included in nep-cis and nep-eff
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