Investigation of Critical Factors for Successful ERP Implementation: An Exploratory Study

Atif Ali Gill, Shaheera Amin and Ammara Saleem

Journal of Business and Social Review in Emerging Economies, 2020, vol. 6, issue 2, 565-575

Abstract: Enterprise Resource Planning (ERP) has become vital for any organization to get a competitive advantage in today’s world. Financial organizations are improving their performance by replacing old legacy systems with the latest integrated ERP software packages. This study purposed to identify the vital determinants of ERP successful implementation in the banking sector. The data has been collected from the thirteen largest well-known commercial banks in Pakistan. This study is qualitative in nature and data has been collected interviews from respondents. After analyzing through thematic analysis, this study found the new theoretical model for future empirical investigation. Researchers and Practitioners can use these valuable insights for successful implementation of ERP in the financial sector.

Keywords: Enterprise resource planning (ERP); Contingency theory; Critical Success; Factors (CSF); Social cognitive theory (SCT) (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:src:jbsree:v:6:y:2020:i:2:p:565-575

DOI: 10.26710/jbsee.v6i2.1183

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