Organisational Memory and Innovation Across Projects: Integrated Service Provision in Engineering Design Firms

Eugenia Cacciatori ()
Additional contact information
Eugenia Cacciatori: CRORA, Bocconi University and SPRU, University of Sussex, http://www.sussex.ac.uk/spru/

No 117, SPRU Working Paper Series from SPRU - Science Policy Research Unit, University of Sussex Business School

Abstract: This paper provides an exploration of the dynamics of organisational remembering in firms operating through projects. The paper focuses in particular on the deliberate use of experience accumulated in the past in order to sustain innovation in the provision of services. It relies on the notions of boundary objects and brokers to empirically explore how a common memory crossing occupational and organisational boundaries is built. In so doing, it highlights how a boundary object as memory device in a project environment operates at different levels, i.e. personal, project-specific, organisational-specific and occupational specific, and how it takes different formats to perform its roles at each level. Finally, the paper highlights the role of specific communities, beyond that of specific individuals, as boundary brokers.

Keywords: project development; innovation processes; organisational memory; boundary brokers (search for similar items in EconPapers)
JEL-codes: O22 O31 (search for similar items in EconPapers)
Pages: 26 pages
Date: 2004-07-01
New Economics Papers: this item is included in nep-bec, nep-cbe, nep-ino and nep-tid
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.sussex.ac.uk/spru/documents/sewp117.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sru:ssewps:117

Access Statistics for this paper

More papers in SPRU Working Paper Series from SPRU - Science Policy Research Unit, University of Sussex Business School Contact information at EDIRC.
Bibliographic data for series maintained by University of Sussex Business School Communications Team ().