The effect of human resource information system application on employee satisfaction and turnover intention

Javad Shahreki, Jaya Ganesan (), Kavitha Raman, Audrey Lim Li Chin and Tee Suan Chin
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Javad Shahreki: Multimedia University, Malaysia
Jaya Ganesan: Multimedia University, Malaysia
Kavitha Raman: Multimedia University, Malaysia
Audrey Lim Li Chin: Multimedia University, Malaysia
Tee Suan Chin: Multimedia University, Malaysia

Entrepreneurship and Sustainability Issues, 2019, vol. 7, issue 2, 1462-1479

Abstract: This paper aims to elucidate the effects of Human Resource Information System (HRIS) implementation on turnover intention and employee satisfaction. In the current research, a comprehensive case of e-Recruiting system implementation was investigated, to study unintended consequences based on the perception level of employees, during HRIS use. For this purpose, a conceptual model was used; developed and tested, which combines the attitude and belief factor of technology adoption with job-related outcomes. The data was collected from 167 HR employees working in a global firm, which implemented a novel HRIS for its hiring department. The results of the present study revealed that, employee satisfaction mediates the indirect effect of perception towards applying HRIS on turnover intention. The findings of the present study provide additional information on systems use and technology acceptance, by proposing work-related consequences, as significant extra success variables.

Keywords: employee satisfaction; Human Resource Information System (HRIS); turnover intention; e-Recruiting system (search for similar items in EconPapers)
JEL-codes: J24 J26 (search for similar items in EconPapers)
Date: 2019
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:ssi:jouesi:v:7:y:2019:i:2:p:1462-1479

DOI: 10.9770/jesi.2019.7.2(47)

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