On the institutionalisation of trust research and practice: Heaven awaits!

Donald L. Ferrin

Journal of Trust Research, 2013, vol. 3, issue 2, 146-154

Abstract: In this Commentary, I review the progress made by trust scholars toward institutionalising trust research and practice, and also where progress has lagged. I compare the institutionalisation of the trust field to institutionalisation in the leadership, and negotiation & conflict management, fields. I consider factors such as the scale and scope of existing research, recognised relevance to practice, dedicated journals, practitioner and researcher books, established pedagogies, integration of trust into organizational interventions, executive development programmes, and postgraduate and undergraduate business curricula, dedicated Chairs and conferences, established conceptualisations and measures of trust, etc. I conclude that while we have made admirable progress in studying trust as a scientific construct, we have made insufficient progress in applying trust research to practice and teaching, and trust has not yet gained the recognition it needs and deserves in our universities, businesses, governments, and NGOs. I conclude with the hope that academic research on trust continues with the same vigour it has to date, but also that some trust researchers will shift more of their time, effort and resources to trust-related research translations and practice.

Date: 2013
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DOI: 10.1080/21515581.2013.822669

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