Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector

Zoe Radnor and Paul Walley

Public Money & Management, 2008, vol. 28, issue 1, 13-20

Abstract: This article considers whether public sector organizations regard Lean merely as a set of tools and techniques without considering either the underlying conditions and principles or regard Lean as a philosophy. The authors analyse a series of case studies of Lean in the public sector around four themes—process-based view, focus on value, elimination of waste and employee-driven change—before considering the implementation approach taken and outcomes achieved. The outcomes were significant, but the authors warn against an implementation approach which focuses solely on Lean tools.

Date: 2008
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Citations: View citations in EconPapers (18)

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DOI: 10.1111/j.1467-9302.2008.00613.x

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