Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators
Kirsi-Mari Kallio,
Tomi J. Kallio and
Giuseppe Grossi
Public Money & Management, 2017, vol. 37, issue 4, 293-300
Abstract:
Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities’ PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:taf:pubmmg:v:37:y:2017:i:4:p:293-300
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DOI: 10.1080/09540962.2017.1295735
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