Sustainability in social enterprise: hybrid organizing in public services

Madeline Powell, Alex Gillett and Bob Doherty

Public Management Review, 2019, vol. 21, issue 2, 159-186

Abstract: It is commonly assumed that social enterprises (SEs) are able to meet social outcomes and also be financially viable; however, little research supports this claim. Using hybrid organizing as a lens to analyse case study interview data from ten SEs delivering adult day-care services, we identify three factors which affect an SE’s ability to simultaneously achieve social outcomes and financial sustainability and thus create value-spillovers for society. These are diverse income streams to strengthen financial viability and reduce reliance on service-level agreements and grants; delivering social quality (quality of social impact) as well as service quality, and a hybrid workforce.

Date: 2019
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DOI: 10.1080/14719037.2018.1438504

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