Youth Civic Engagement Behavior on Facebook: A Comparison of Findings from Malaysia and Indonesia

Anne Marie Warren, Noor Ismawati Jaafar and Ainin Sulaiman

Journal of Global Information Technology Management, 2016, vol. 19, issue 2, 128-142

Abstract: The main aim of this study is to examine civic engagement behavior via Facebook among the youth in two countries, Malaysia and Indonesia, using a cross-cultural perspective. Empirical data from 1,899 youth of both countries were collected, whereby their modes of civic engagement behavior (publication of information, dialogue, and lobbying decision-makers) were examined. In addition, the study also analyzed their community-outcome expectations from Facebook usage. Results indicate that youth in both countries conduct civic engagement behavior via Facebook using the three modes. The publication of information and sharing of links play a significant role in promoting dialogue and debate. The findings also suggest that the youth in Indonesia are more apprehensive about using Facebook for lobbying, such as signing petitions, than their neighbor, Malaysia. The results further indicate that Facebook is a source for information and that community-related outcome expectations play an important role that underlies the civic engagement behavior of youth on Facebook. Thus, the youth are using Facebook to shape traditional civic engagement landscape in an online realm.

Date: 2016
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DOI: 10.1080/1097198X.2016.1187527

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