Internal factors affecting the performance of small and medium enterprises in Kosovo

Afrim Loku () and Nadire Loku ()
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Afrim Loku: Vice Rector for Budget, Finance and Infrastructure
Nadire Loku: Lecturer - UBT College, Pristina, Kosovo

Technium Social Sciences Journal, 2020, vol. 11, issue 1, 115-127

Abstract: This study aims to provide an understanding of the importance of the SME sector in the socio-economic development of Kosovo and examine in particular the influence of internal factors on them. A cross-sectional survey was conducted with Kosovo SMEs through an anonymous online questionnaire. This study confirms that all internal factors - managerial skills and competencies, business experience, access to finance and technological capabilities, depending on a period, have a significant impact on the performance of SMEs. While access to finance is considered as a major challenge, technology is considered to help improve business performance. However, results revealed that poor managerial skills and competencies, despite having a significant impact on the performance of SMEs, they were also related to access in finance and technological skills, making it difficult to run a business. Training and empowerment of SME managers in key business areas can be an opportunity to improve business performance.

Keywords: internal environment; SME performance; managerial competencies and skills; access to finance; technology. (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:tec:journl:v:11:y:2020:i:1:p:115-127

DOI: 10.47577/tssj.v11i1.1376

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