Digital Destinations in the Tourist Sector: A Path Model for the Impact of e-Services on Tourist Expenditures in Amsterdam

Bart Neuts, Joao Romao, Peter Nijkamp and Eveline van Leeuwen
Additional contact information
Bart Neuts: KU Leuven, Belgium
Joao Romao: VU University Amsterdam
Eveline van Leeuwen: VU University Amsterdam

No 13-138/VIII, Tinbergen Institute Discussion Papers from Tinbergen Institute

Abstract: Innovations in information and communication technologies (ICT) in recent decades have had profound implications for tourism services, promotion, or distribution. We apply a Structural Equations Model (SEM) to analyse the relationships between the characteristics of tourists visiting Amsterdam, the importance they attach to different kinds of information contents available on the Internet, and the actual performance of the city as a tourism destination, measured by the expenditures and the duration of stay of the visitors. Findings indicate that the choice of e-services depends on the travel motive, age, education, income, gender, nationality, and length of stay. Furthermore, use of e-forums and virtual tours was found to significantly affect local expenditure.

Keywords: ICT; Internet; mediatisation; destination; tourism performance (search for similar items in EconPapers)
JEL-codes: C51 L83 M31 (search for similar items in EconPapers)
Date: 2013-09-12
New Economics Papers: this item is included in nep-ict and nep-tur
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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Journal Article: Digital destinations in the tourist sector: a path model for the impact of e-services on tourist expenditures in Amsterdam (2013)
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Persistent link: https://EconPapers.repec.org/RePEc:tin:wpaper:20130138

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