 Improvement in Product Development: Use of back-end data to support upstream efforts of Robust Design MethodologyVanajah Siva Quality Innovation Prosperity, 2012, vol. 16, issue 2 Abstract: In the area of Robust Design Methodology (RDM) less is done on how to use and work with data from the back-end of the product development process to support upstream improvement. The purpose of this paper is to suggest RDM practices for the use of customer claims data in early design phases as a basis for improvements. The back-end data, when systematically analyzed and fed back into the product development process, aids in closing the product development loop from claims to improvement in the design phase. This is proposed through a flow of claims data analysis tied to an existing tool, namely Failure Mode and Effects Analysis (FMEA). The systematic and integrated analysis of back-end data is suggested as an upstream effort of RDM to increase understanding of noise factors during product usage based on the feedback of claims data to FMEA and to address continuous improvement in product development. Keywords: Robust design methodology; product development; continuous improvement; back-end data; claims analysis (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:tuk:qipqip:v:16:y:2012:i:2:7 Access Statistics for this article Quality Innovation Prosperity is currently edited by Kristina Zgodavova More articles in Quality Innovation Prosperity from Technical University of Košice, Department of integrated management |
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