Best Practices as Opportunities for Leadership Soft Skills Improvement in Human Resource Management in Bulgarian Tourism Organizations: The Four Season Hotels Example

Mariya Veleva ()
Additional contact information
Mariya Veleva: University of Economics - Varna, Varna, Bulgaria

Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, 2020, vol. 9, issue 3, 63-71

Abstract: Contemporary leadership requires flexibility and adaptability because of the constant changes in the business environment. The purpose of this study is to discuss best practice example in leadership soft skills for managing human resources in Four Season Hotels, and the opportunities for their implementation in Bulgarian tourism organizations. First, the new leadership approaches and a new understanding of the leadership were outlined. Second, pointed out was the essence of the soft skills concept and its close relation to organizational leadership. The characteristics of human resource management in tourism organizations were described. Four Seasons Hotels good practice example was discussed, reffering the leadership soft skills application in successful tourism companies. Best practice implementation in Bulgarian tourism companies was suggested.

Keywords: leadership; soft skills; human resource management; tourism (search for similar items in EconPapers)
JEL-codes: M12 M54 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://su-varna.org/journal/IJUSV-ESS/2020.9.3/63-71.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:vra:journl:v:9:y:2020:i:3:p:63-71

DOI: 10.36997/IJUSV-ESS/2020.9.3.63

Access Statistics for this article

More articles in Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series from Union of Scientists - Varna, Economic Sciences Section Contact information at EDIRC.
Bibliographic data for series maintained by Pavel Petrov ().