Exploring Enterprise Resource Planning (ERP) Development: Challenges, Opportunities and How Can Help Companies Navigate Turbulent Contemporary Times

Chirvase Ciprian-Sorin () and Zamfir Andreea ()
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Chirvase Ciprian-Sorin: Bucharest University of Economic Studies, Bucharest, Romania
Zamfir Andreea: Bucharest University of Economic Studies, Bucharest, Romania

Proceedings of the International Conference on Business Excellence, 2023, vol. 17, issue 1, 1919-1928

Abstract: The author has carried out a research paper on how ERP systems have evolved, presenting their main characteristics, and conducting a debate between the benefits and challenges but also the opportunities of implementing such a system. Certainly, ERP systems have reached an absolute level of importance over time, being able to be compared with the backbone of the organizations where they are implemented. Research of the available specialized literature was carried out to find gaps in relation to the challenges and opportunities of implementing the three technologies Enterprise Resource Planning, Internet of Things and Artificial Intelligence in a single global system. After the study, it was concluded that by implementing a global system that integrates Enterprise Resource Planning, Internet of Things and Artificial Intelligence but also interconnects all the companies of the same supply flow, organizations can reach the highest level in terms of efficiency, forecast and monitoring but also perfect flexibility by adding Robotic Process Automation to the system. The results of this study complement specialized literature and make an important contribution to the field of study.

Keywords: Enterprise Resource Planning (ERP); Internet of Things (IoT); Artificial Intelligence (AI); Robotic Process Automation (RPA); Supply Chain; Service Sector; Digital Transformation (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:vrs:poicbe:v:17:y:2023:i:1:p:1919-1928:n:29

DOI: 10.2478/picbe-2023-0169

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