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Rethinking organizational learning: analyzing learning processes of information system designers

Marleen Huysman
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Marleen Huysman: Vrije Universiteit Amsterdam, Faculteit der Economische Wetenschappen en Econometrie (Free University Amsterdam, Faculty of Economics Sciences, Business Administration and Economitrics

No 9, Serie Research Memoranda from VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics

Abstract: The paper introduces an alternative perspective on organizational learning which counters various assumptions within most of the writings on organizational learning. By posing who-, how-, when-, and why-questions while reviewing the literature, four biases within the literature on organizational learning are identified. These biases concern respectively an individual learning bias, an active agency bias, a purposeful learning bias and an improvement bias. These hidden assumptions assure that most literature tends to lean unnecessary in certain directions, while overlooking others. The paper proposes several ways to counter these biases. A case story concerning the learning of old and new routines used by information systems designers is presented to illustrate the proposed alternative approaches to analyze organizational learning.

Keywords: organizational learning; information system designers; old-timers and newcomers; occupational routines newcomers; occupational routines (search for similar items in EconPapers)
JEL-codes: O31 (search for similar items in EconPapers)
Date: 1998
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Persistent link: https://EconPapers.repec.org/RePEc:vua:wpaper:1998-9

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