Decision-Making in a Real-Time Business Simulation Game: Cultural and Demographic Aspects in Small Group Dynamics

Johanna Bragge (), Henrik Kallio (), Tomi Seppälä (), Timo Lainema () and Pekka Malo ()
Additional contact information
Johanna Bragge: Aalto University School of Business, Department of Information and Service Economy, Information Systems Science P.O. Box 21220, 00076 AALTO, Helsinki, Finland
Henrik Kallio: Aalto University School of Business, Department of Information and Service Economy, Information Systems Science P.O. Box 21220, 00076 AALTO, Helsinki, Finland
Tomi Seppälä: Aalto University School of Business, Department of Information and Service Economy, Information Systems Science P.O. Box 21220, 00076 AALTO, Helsinki, Finland
Timo Lainema: Turku School of Economics at University of Turku, Department of Management and Entrepreneurship, Information Systems Science/Pedagogical Sciences, Rehtorinpellonkatu 3, 20500 Turku, Finland
Pekka Malo: Aalto University School of Business, Department of Information and Service Economy, Information Systems Science P.O. Box 21220, 00076 AALTO, Helsinki, Finland

International Journal of Information Technology & Decision Making (IJITDM), 2017, vol. 16, issue 03, 779-815

Abstract: Simulated virtual realities offer a promising but currently underutilized source of data in studying cultural and demographic aspects of dynamic decision-making (DDM) in small groups. This study focuses on one simulated reality, a clock-driven business simulation game, which is used to teach operations management. The purpose of our study is to analyze the characteristics of the decision-making groups, such as cultural orientation, education, gender and group size, and their relationship to group performance in a real-time processed simulation game. Our study examines decision-making in small groups of two or three employees from a global manufacturing and service operations company. We aim at shedding new light on how such groups with diverse background profiles perform as decision-making units. Our results reveal that the profile of the decision-making group influences the outcome of decision-making, the final business result of the simulation game. In particular, the cultural and gender diversity, as well as group size seem to have intertwined effects on team performance.

Keywords: Dynamic decision-making; business simulation; group structure; culture; regression analysis; regression tree (search for similar items in EconPapers)
Date: 2017
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DOI: 10.1142/S0219622017500171

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