Cross-Border Process Innovations: Improving the Fit Between Information Processing Needs and Capabilities

Benjamin T. Hazen () and Chetan Sankar ()
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Benjamin T. Hazen: Department of Marketing and Supply Chain Management, University of Tennessee, 310 Stokely Management Center, Knoxville TN 37996, USA
Chetan Sankar: Department of Aviation and Supply Chain Management, Auburn University, 401 Lowder Business Building, Auburn AL 36849, USA

International Journal of Innovation and Technology Management (IJITM), 2015, vol. 12, issue 03, 1-26

Abstract: There is little guidance as to what general information processing capabilities are required to support organizations' cross-border business initiatives. We draw on the organizational information processing view to identify ways to enhance fit between information processing capabilities and needs, thereby reducing uncertainties. Using a multiple case study method, we examine four projects in an effort to uncover how organizations can innovate across borders to reduce these uncertainties.

Keywords: Multiple case studies; organizational information processing view; process innovations (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (4)

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DOI: 10.1142/S0219877015500133

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