The Propensity to Use FinTech: Input from Bankers in the Kingdom of Bahrain

Anjum Razzaque (), Richard Thomas Cummings (), Magdalena Karolak () and Allam Hamdan ()
Additional contact information
Anjum Razzaque: Management Information Department, College of Business and Finance, Ahlia University, Bahrain
Richard Thomas Cummings: College of Business and Finance, Ahlia University, Bahrain
Magdalena Karolak: College of Humanities and Social Sciences, Zayed University, UAE
Allam Hamdan: College of Business and Finance, Ahlia University, Bahrain

Journal of Information & Knowledge Management (JIKM), 2020, vol. 19, issue 01, 1-22

Abstract: This study aims to assess why users are willing/hesitant to continue using FinTech services based on their perceived benefits and risks pertaining to the use of FinTech technology. Data was collected, using an adopted survey instrument, from bankers based in Bahrain, the financial and FinTech hub of the Middle East. Data analysis was applied to assess the reliability and validity of this study’s conceptual model along with its nine hypotheses with 374 valid responses subsequently being analysed using multiple regression via SPSS version 23. The empirical findings of this study supported all the hypotheses, revealing that both perceived benefit and risks affect the intent to continue using FinTech. Perceived benefit has a stronger effect than the perceived risk, and convenience perceived most beneficial while financial risk perceived riskiest for using FinTech technology by the bankers of Bahrain.

Keywords: FinTech; Bahrain; perceived benefit; perceived risk; continuance intention (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
https://www.worldscientific.com/doi/abs/10.1142/S0219649220400250
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:jikmxx:v:19:y:2020:i:01:n:s0219649220400250

Ordering information: This journal article can be ordered from

DOI: 10.1142/S0219649220400250

Access Statistics for this article

Journal of Information & Knowledge Management (JIKM) is currently edited by Professor Suliman Hawamdeh

More articles in Journal of Information & Knowledge Management (JIKM) from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().