Online freelancing: Potential for digital gig work in India, Sri Lanka and Myanmar

Helani Galpaya and Laleema Senanayake

22nd ITS Biennial Conference, Seoul 2018. Beyond the boundaries: Challenges for business, policy and society from International Telecommunications Society (ITS)

Abstract: Nature of the work done is changing due to the advancement of information and communication technology. To gain the advantage of lower cost in developing countries business processes were outsourced from developed to developing countries by organizations during the late 20th and early 21st century. Now, with the digital economy2 work is outsourced by organizations as well as individuals to anyone, anywhere around the globe over platforms or apps. These work are known as gig work/ cloud work. This research explored potential for gig work in India, Sri Lanka and Myanmar in terms of the labour market trends of these countries. It also looked at enabling factors and challenges of involving in gig work by online freelancers/ digital workers.

Keywords: Online freelancing; micro-work; digital labour; gig work; cloud work; India; Sri Lanka; Myanmar (search for similar items in EconPapers)
Date: 2018
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