Should I scan my face? The influence of perceived value and trust on Chinese users' intention to use facial recognition payment

Bo Hu, Yu-li Liu and Wenjia Yan

23rd ITS Biennial Conference, Online Conference / Gothenburg 2021. Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world from International Telecommunications Society (ITS)

Abstract: Drawing on the perspectives of perceived value and trust, this study examines the factors affecting Chinese users' intention to use facial recognition payment (FRP) service. Data collected from 1200 Chinese mobile payment users is analyzed by using structural equation modelling. Results show that convenience positively influences perceived value; privacy risk and financial risk negatively influence perceived value. Only privacy risk and financial risk can significantly affect trust in FRP. Novelty has no significant effect on perceived value and trust. It is also found that perceived value positively influences trust, and both perceived value and trust are factors positively affecting intention to use FRP. Information sensitivity moderates the relationship between perceived value and intention to use FRP. Theoretical implications and practical implications are discussed.

Keywords: facial recognition payment; perceived value; trust; intention to use (search for similar items in EconPapers)
Date: 2021
New Economics Papers: this item is included in nep-isf, nep-pay and nep-soc
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.econstor.eu/bitstream/10419/238028/1/Hu-et-al.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:zbw:itsb21:238028

Access Statistics for this paper

More papers in 23rd ITS Biennial Conference, Online Conference / Gothenburg 2021. Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world from International Telecommunications Society (ITS)
Bibliographic data for series maintained by ZBW - Leibniz Information Centre for Economics ().