Institutional Responsiveness, Authoritarian Orientation and the Internet’s Impact on Institutional Trust Across East Asia

Lang Kao, Yi-Hui Christine Huang and Yuanhang Lu

14th ITS Asia-Pacific Regional Conference, Kyoto 2017: Mapping ICT into Transformation for the Next Information Society from International Telecommunications Society (ITS)

Abstract: A growing body of research documents the direct relationship between Internet use and institutional trust. However, the research gap remained as its mediating and moderating mechanism. Adopting a cultural-institutional perspective, this study seeks to answer: How does Internet use relate to institutional trust? Under what condition is the indirect association most potent? The present study examines whether authoritarian orientation and perceived institutional responsiveness mediate the relationship between Internet use and institutional trust, and whether the mediating process was moderated by level of democracy in East Asian countries/territories. A total of 20667 respondents from 14 East Asian countries/territories completed anonymous questionnaires. Results showed that the negative relationship between Internet use and institutional trust was mediated by authoritarian orientation and perceived institutional responsiveness. The indirect link through authoritarian orientation was stronger for the countries/territories with a low level of democracy. Vice versa, the indirect link through perceived institutional responsiveness was stronger for the countries/territories with a higher level of democracy.

Keywords: Internet use; institutional trust; authoritarian orientation; institutional responsiveness (search for similar items in EconPapers)
Date: 2017
New Economics Papers: this item is included in nep-sea and nep-soc
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:itsp17:168499

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