Good internal communication increases productivity

Opitz, Isabel (Ed.) and Hinner, Michael B. (Ed.)

No 2003/07, Freiberg Working Papers from TU Bergakademie Freiberg, Faculty of Economics and Business Administration

Abstract: Internal communication has become an important factor in today's business world. The increased use of electronic media can, despite their obvious advantages, cause communication problems, i.e. information overload. By avoiding communication problems, the productivity of a company can be increased. The relation between internal communication and productivity has been subject of a number of surveys. Although different survey approaches have been used, all found that there is a positive impact of communication on productivity. Since different communication dimensions have a different impact on an employee's perceived productivity, effective and efficient internal communication has to be managed, therefore, in accordance with the situation of each company and its employees.

Keywords: Productivity; Internal Communication; Communication Methods; Communication Problems; Information Overload; Produktivität; Interne Kommunikation; Kommunikationsmethode; Kommunikationsprobleme; Informationsflut (search for similar items in EconPapers)
JEL-codes: A12 C42 J24 J28 J30 M10 M19 (search for similar items in EconPapers)
Date: 2003
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:zbw:tufwps:200307

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