Details about Carlos Flavian

Access statistics for papers by Carlos Flavian.

Last updated 2022-06-13. Update your information in the RePEc Author Service.

Short-id: pfl166

Working Papers

2010

1. Citizen Adoptation of E-government Based on TAM and TPB Models
   Apas Papers, Academic Public Administration Studies Archive - APAS

Journal Articles

2021

1. Artificial intelligence in services: current trends, benefits and challenges
   The Service Industries Journal, 2021, 41, (13-14), 853-859 View citations (7)
2. Be creative, my friend! Engaging users on Instagram by promoting positive emotions
   Journal of Business Research, 2021, 130, (C), 416-425 View citations (16)
3. Frontline robots in tourism and hospitality: service enhancement or cost reduction?
   Electronic Markets, 2021, 31, (3), 477-492 View citations (20)
4. Managing consumer experience and online flow: Differences in handheld devices vs PCs
   Technology in Society, 2021, 64, (C) View citations (7)
5. The influence of scent on virtual reality experiences: The role of aroma-content congruence
   Journal of Business Research, 2021, 123, (C), 289-301 View citations (11)
6. The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services
   Service Business, 2021, 15, (1), 45-75 View citations (7)

2020

7. Influencers on Instagram: Antecedents and consequences of opinion leadership
   Journal of Business Research, 2020, 117, (C), 510-519 View citations (53)
8. Service robot implementation: a theoretical framework and research agenda
   The Service Industries Journal, 2020, 40, (3-4), 203-225 View citations (51)

2019

9. Feeling Confident and Smart with Webrooming: Understanding the Consumer's Path to Satisfaction
   Journal of Interactive Marketing, 2019, 47, (C), 1-15 View citations (22)
10. The impact of virtual, augmented and mixed reality technologies on the customer experience
    Journal of Business Research, 2019, 100, (C), 547-560 View citations (43)

2017

11. Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention
    Electronic Commerce Research, 2017, 17, (4), 661-700 View citations (12)
12. Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads
    Journal of Interactive Marketing, 2017, 37, (C), 75-88 View citations (35)

2015

13. Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers
    Journal of Business Research, 2015, 68, (9), 1829-1835 View citations (31)

2014

14. The Role of Place Identity in Smart Card Adoption
    Public Management Review, 2014, 16, (8), 1205-1228 View citations (5)

2013

15. New members' integration: Key factor of success in online travel communities
    Journal of Business Research, 2013, 66, (6), 706-710 View citations (4)

2010

16. Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions
    Tourism Management, 2010, 31, (6), 898-911 View citations (16)
17. Online social networks in the travel sector
    International Journal of Electronic Marketing and Retailing, 2010, 3, (4), 321-340 View citations (1)
18. Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities
    International Journal of Information Management, 2010, 30, (4), 357-367 View citations (6)

2009

19. The Impact of Online Product Presentation on Consumers' Perceptions: An Experimental Analysis
    International Journal of E-Services and Mobile Applications (IJESMA), 2009, 1, (3), 17-37

2008

20. The role of usability and satisfaction in the consumer's commitment to a financial services website
    International Journal of Electronic Finance, 2008, 2, (1), 31-49 View citations (1)

2007

21. La importancia de las DOP como indicadores de calidad para el comportamiento del consumidor. El caso del aceite de oliva del Bajo Aragon
    Economia Agraria y Recursos Naturales, 2007, 07, (14), 17 View citations (1)

2006

22. Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition
    Journal of Marketing for Higher Education, 2006, 17, (1), 91-116

2005

23. LA DISTRIBUCIÓN ALIMENTARIA EN ESPAÑA: ORIENTACIÓN AL MERCADO, RESULTADOS E INFLUENCIA DEL ENTORNO /
    Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE), 2005, 11, (3), 173-191

2004

24. Laorientación al mercado de la universidad póblica: Un reto para el sistema Untversitario EspaÑol
    International Review on Public and Nonprofit Marketing, 2004, 1, (2), 9-28

Chapters

2022

1. Exploring the Utilitarian and Hedonic Value Derived from Tourism Pre-experiences with Virtual Reality: Differences Between Destinations and Accommodations
   Springer

2021

2. User Responses Towards Augmented Reality Face Filters: Implications for Social Media and Brands
   Springer