Details about Carlos Flavian
Access statistics for papers by Carlos Flavian.
Last updated 2022-06-13. Update your information in the RePEc Author Service.
Short-id: pfl166
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Working Papers
2010
- Citizen Adoptation of E-government Based on TAM and TPB Models
Apas Papers, Academic Public Administration Studies Archive - APAS
Journal Articles
2021
- Artificial intelligence in services: current trends, benefits and challenges
The Service Industries Journal, 2021, 41, (13-14), 853-859 View citations (7)
- Be creative, my friend! Engaging users on Instagram by promoting positive emotions
Journal of Business Research, 2021, 130, (C), 416-425 View citations (17)
- Frontline robots in tourism and hospitality: service enhancement or cost reduction?
Electronic Markets, 2021, 31, (3), 477-492 View citations (20)
- Managing consumer experience and online flow: Differences in handheld devices vs PCs
Technology in Society, 2021, 64, (C) View citations (8)
- The influence of scent on virtual reality experiences: The role of aroma-content congruence
Journal of Business Research, 2021, 123, (C), 289-301 View citations (13)
- The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services
Service Business, 2021, 15, (1), 45-75 View citations (7)
2020
- Influencers on Instagram: Antecedents and consequences of opinion leadership
Journal of Business Research, 2020, 117, (C), 510-519 View citations (57)
- Service robot implementation: a theoretical framework and research agenda
The Service Industries Journal, 2020, 40, (3-4), 203-225 View citations (52)
2019
- Feeling Confident and Smart with Webrooming: Understanding the Consumer's Path to Satisfaction
Journal of Interactive Marketing, 2019, 47, (C), 1-15 View citations (22)
- The impact of virtual, augmented and mixed reality technologies on the customer experience
Journal of Business Research, 2019, 100, (C), 547-560 View citations (43)
2017
- Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention
Electronic Commerce Research, 2017, 17, (4), 661-700 View citations (14)
- Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads
Journal of Interactive Marketing, 2017, 37, (C), 75-88 View citations (35)
2015
- Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers
Journal of Business Research, 2015, 68, (9), 1829-1835 View citations (31)
2014
- The Role of Place Identity in Smart Card Adoption
Public Management Review, 2014, 16, (8), 1205-1228 View citations (5)
2013
- New members' integration: Key factor of success in online travel communities
Journal of Business Research, 2013, 66, (6), 706-710 View citations (4)
2010
- Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions
Tourism Management, 2010, 31, (6), 898-911 View citations (16)
- Online social networks in the travel sector
International Journal of Electronic Marketing and Retailing, 2010, 3, (4), 321-340 View citations (1)
- Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities
International Journal of Information Management, 2010, 30, (4), 357-367 View citations (7)
2009
- The Impact of Online Product Presentation on Consumers' Perceptions: An Experimental Analysis
International Journal of E-Services and Mobile Applications (IJESMA), 2009, 1, (3), 17-37
2008
- The role of usability and satisfaction in the consumer's commitment to a financial services website
International Journal of Electronic Finance, 2008, 2, (1), 31-49 View citations (1)
2007
- La importancia de las DOP como indicadores de calidad para el comportamiento del consumidor. El caso del aceite de oliva del Bajo Aragon
Economia Agraria y Recursos Naturales, 2007, 07, (14), 17 View citations (1)
2006
- Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition
Journal of Marketing for Higher Education, 2006, 17, (1), 91-116
2005
- LA DISTRIBUCIÓN ALIMENTARIA EN ESPAÑA: ORIENTACIÓN AL MERCADO, RESULTADOS E INFLUENCIA DEL ENTORNO /
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE), 2005, 11, (3), 173-191
2004
- Laorientación al mercado de la universidad póblica: Un reto para el sistema Untversitario EspaÑol
International Review on Public and Nonprofit Marketing, 2004, 1, (2), 9-28
Chapters
2022
- Exploring the Utilitarian and Hedonic Value Derived from Tourism Pre-experiences with Virtual Reality: Differences Between Destinations and Accommodations
Springer
2021
- User Responses Towards Augmented Reality Face Filters: Implications for Social Media and Brands
Springer
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