Details about Steven Kayambazinthu msosa

Access statistics for papers by Steven Kayambazinthu msosa.

Last updated 2024-04-07. Update your information in the RePEc Author Service.

Short-id: pms15

Journal Articles

2023

1. Customer satisfaction and brand loyalty amongst South African Millennials during the Covid-19 Pandemic
   International Journal of Research in Business and Social Science (2147-4478), 2023, 12, (3), 22-30
2. Factors determining the marketing of products to townships amongst SMEs within the retail sector
   International Journal of Research in Business and Social Science (2147-4478), 2023, 12, (3), 585-593
3. Governance of state-owned companies in the energy sector of South Africa: peculiarities and challenges
   Insights into Regional Development, 2023, 5, (4), 135-144
4. Impact of socio-demographic variables on entrepreneurship intention in the Higher Education sector
   International Journal of Research in Business and Social Science (2147-4478), 2023, 12, (2), 422-428

2022

5. Assessing various leadership styles used at a multinational company specialising in marine services in Sub-Saharan Africa
   International Journal of Research in Business and Social Science (2147-4478), 2022, 11, (2), 136-143
6. Challenges Facing Women Cooperatives in Accessing Markets for Agricultural Products: A Systematic Literature Review
   International Review of Management and Marketing, 2022, 12, (6), 37-43
7. Development planning peculiarities in the city of Tshwane, South Africa: A case study
   Entrepreneurship and Sustainability Issues, 2022, 10, (1), 282-292
8. Enhancing service delivery for metropolitan municipalities in South Africa via project management
   Insights into Regional Development, 2022, 4, (3), 127-138 View citations (3)
9. Gender parity among researchers in science, technology, engineering and mathematics
   Entrepreneurship and Sustainability Issues, 2022, 9, (4), 243-261
10. The role of the South African qualifications authority in curbing misrepresentation of qualifications
    International Journal of Research in Business and Social Science (2147-4478), 2022, 11, (6), 421-429

2021

11. INTEGRATING TECHNOLOGY AND DIGITAL CONNECTIVITY IN SERVICE RECOVERY STRATEGIES TO ACHIEVE RECOVERY SATISFACTION DURING THE COVID-19 PANDEMIC: A HYBRID APPROACH
    Baltic Journal of Economic Studies, 2021, 7, (5)
12. Leveraging the Post Office Network to Foster Financial Inclusion
    International Journal of Finance & Banking Studies, 2021, 10, (4), 141-149
13. Service failure and complaints management in higher education institutions
    International Journal of Research in Business and Social Science (2147-4478), 2021, 10, (3), 514-521
14. THE SERVICE ENCOUNTER IN HIGHER EDUCATION INSTITUTIONS: A SYSTEMATIC LITERATURE REVIEW
    Baltic Journal of Economic Studies, 2021, 7, (3)

2020

15. Assessing the Impact of Service Recovery Strategies on Procedural Justice in Higher Education Institutions
    Eurasian Journal of Business and Management, 2020, 8, (3), 230-239
16. Making Sense of Service Recovery in Higher Education Institutions: Exploring the Relationship between Perceived Justice and Recovery Satisfaction
    International Journal of Economics & Business Administration (IJEBA), 2020, VIII, (1), 340-352
17. Retention Strategies of Healthcare Professionals as a Tool for Effective Service Delivery in the Zimbabwean Health Sector
    Eurasian Journal of Business and Management, 2020, 8, (2), 51-62
18. The Effect of Financial Technology on Money Demand: Evidence from Selected African States
    International Journal of Economics & Business Administration (IJEBA), 2020, VIII, (1), 366-373 View citations (1)
19. The impact of Perceived Justice on Students’ Negative Emotional Responses during Service Recovery
    International Journal of Higher Education, 2020, 9, (5), 230

Edited books

2023

1. Corporate Social Responsibility in Developing Countries
   CSR, Sustainability, Ethics & Governance, Springer

Chapters

2023

1. Corporate Social Responsibility Challenges in the Extractive Industry: An Introduction
   Springer View citations (1)
2. Corporate Social Responsibility Challenges in the Extractive IndustryExtractive industries: A Summary
   Springer
3. Corporate Social Responsibility During the COVID-19 Pandemic in the Extractive Sector
   Springer View citations (1)

2019

4. CSR Implementation Challenges: Analysing the Role and Behaviour of Stakeholders
   Springer View citations (1)
5. Environmental Impact and CSR Responsibilities
   Springer View citations (1)