Building organizational citizenship behavior through procedural justice, trust, and work engagement

Praptini Yulianti and Kumara Anindhita Widyaswendra
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Praptini Yulianti: Department of Management, UniversityAirlangga, Indonesia
Kumara Anindhita Widyaswendra: Department of Management, UniversityAirlangga, Indonesia

Bussecon Review of Social Sciences (2687-2285), 2019, vol. 1, issue 2, 10-17

Abstract: This study aimed at exploring the impact of procedural justice on work engagement, trust in leadership and Organizational Citizenship Behavior (OCB). Data were collected from 100 employees working in manufacturing and analyzed by using Partial Least Square. The results of this study suggested that procedural justice is positively related to work engagement, trust in leader and work engagement is positively related to OCB. Trust on leadership doesn’t mediating the relationship procedural justice to OCB, but work engagement is partially mediating the relationship procedural justice to OCB. This study resulted that work engagement has a contribution to building OCB.

Keywords: Procedural Justice; Trust; Employee Engagement; Organizational Citizenship Behavior (search for similar items in EconPapers)
Date: 2019
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